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Refund Policy – FRTECH Support


Last Updated: August 11, 2025

As our services involve intangible, digital goods, FRTECH Support does not provide refunds under any circumstances.

Once an order is completed and the product (such as firmware, software activation, credits, or digital files) is delivered, it is considered
final, non-refundable, non-revocable, and non-contestable. By purchasing from FRTECH Support, you acknowledge and agree to waive your right
to request a refund or dispute the charge.

Customer Responsibility


Before making a purchase, please ensure you have reviewed the product details, requirements, and compatibility information.
As the customer, you are responsible for understanding the nature of our digital products before placing your order.

Technical Issues



  • You must report any problem to our Technical Support Team for review.

  • We may request temporary access to your device, system, or server to identify and resolve the issue.

  • If the problem is due to your hosting/server configuration, we will advise you on what needs to be fixed or recommend alternative hosting.

Third-Party Compatibility


We do not guarantee that our products are compatible with all third-party applications, software, or modifications.
Support is not provided for issues caused by third-party software.

Our Commitment


Our Technical Support Team is committed to providing fast, professional, and reliable assistance
to help you get the most from your purchase. We appreciate your trust in FRTECH Support and your understanding of our
no-refund policy for digital goods.